More users than ever are deleting the Facebook app & taking lengthy breaks, new survey shows

Facebook’s struggles with data misuse aren’t slipping by its users, at least according to new data from Pew Research Center. That data shows that some 42 percent of surveyed Facebook users have taken a “several weeks or more” long break from Facebook within the last year. more… 9to5Mac

As it rolls out another redesign, survey shows just how far Snapchat’s reputation has fallen

Over the past few months, Snapchat has been facing the consequences of a controversial redesign. Today, a new survey shows just how much that redesign has affected the public’s perception of Snapchat, but the company is also starting to rollout some changes to its app’s design… more… 9to5Mac

Despite more powerful competition, iPhone SE tops new customer satisfaction survey

While not Apple’s latest and greatest, the iPhone SE has topped the most recent American Customer Satisfaction Index data for May 2017. The data shows a customer satisfaction rating for the iPhone SE of 87 out of 100, putting it 1 point ahead of the iPhone 7 Plus and Galaxy S6 Edge+… more… 9to5Mac

Apple takes 5th place in US reputation survey as Samsung drops to 49th place following Note 7 recall

Each year, Harris Polls runs rankings of the top 100 “most visible” companies operating in the United States, ranking them by their reputation among customers who participate in the survey. This year, in a survey of 30,000 customers, Apple has taken the 5th spot. more… Filed under: Apple 9to5Mac