Apple opens repair program for iPhone 6s and 6s Plus devices that won’t power on

Apple has quietly opened a new repair program for iPhone 6s and 6s Plus devices that experience problems powering on. Affected devices that are eligible for the program will be repaired free of charge. more… The post Apple opens repair program for iPhone 6s and 6s Plus devices that won’t power on appeared first on […]

Apple finds issue w/ logic board in some 2018 MacBook Airs, offers free repair

Apple has confirmed in an internal document to repair staff that it’s identified an issue with the main logic board in what it says is a “very small number” of MacBook Air models. Apple Stores and authorized repair staff have been informed to replace the main logic board in affected machines at no cost to […]

Apple, tech companies successfully lobby to kill Ontario ‘Right to Repair’ bill

Another ‘Right to Repair’ bill that would have made device producers provide the resources for consumers and third-party repair outfits to fix devices has been put to rest, with intensive lobbying from tech companies including Apple said to be behind the killing of the legislation. AppleInsider – Frontpage News

Apple allegedly lobbied against another right to repair bill citing consumer safety concerns

A new report tonight from Motherboard claims that an Apple spokesperson lobbied against California’s latest right to repair legislation by talking up consumer safety risks to lawmakers, an approach the company has used multiple times before. more… The post Apple allegedly lobbied against another right to repair bill citing consumer safety concerns appeared first on […]

Editorial: CBC again attacks Apple’s repair policies, but still lacks knowledge of how it really works

Six months after the last attack on Apple’s repair policies and practices, CBC has produced another report objecting to Apple’s reluctance to dealing with water-damaged iPhones, with it again lacking an understanding of how and why Apple’s repair department works the way it does. AppleInsider – Frontpage News

CBC Video claims Apple’s repair policies are abusive, but ‘proof’ falls far short

A report from the CBC has attacked Apple’s policies and practices regarding repairs, taking the company to task for expensive in-store repairs, coercing customers to buy new products in some cases — but the publication shows a stunning lack of understanding of the scale of Apple’s repair efforts, and leans too heavily on edge cases […]

iFixit says independent Mac repair is alive and well – at least for now

Earlier this week, a report explained a new repair policy for MacBook Pro and iMac Pro models with Apple’s new T2 chip inside. Essentially, Apple distributed a new repair document among its authorized service providers explaining that a machine would be “inoperable” following repair unless its proprietary System Configuration software was run. This requirement would […]

Greenpeace lauds Apple renewable energy efforts, decries ‘right to repair’ stance

Greenpeace on Monday released its latest "Guide to Greener Electronics" report for 2017, analyzing what steps, if any, 17 of the world’s top consumer electronics companies are taking to reduce their impact on the environment. This year, Greenpeace awarded Apple a passable B- grade, touting renewable energy and climate change initiatives, while at the same […]

Apple extends repair coverage to 3 years for Apple Watch (1st gen) w/ expanded/swollen batteries

Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for an additional two years beyond the complimentary 1-year Limited Warranty that it provides with the device. more… 9to5Mac