Despite more powerful competition, iPhone SE tops new customer satisfaction survey

While not Apple’s latest and greatest, the iPhone SE has topped the most recent American Customer Satisfaction Index data for May 2017. The data shows a customer satisfaction rating for the iPhone SE of 87 out of 100, putting it 1 point ahead of the iPhone 7 Plus and Galaxy S6 Edge+… more… 9to5Mac

Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues

Last week, we reported that the iPhone Upgrade Program caused frustration for some customers attempting to pre-order an iPhone 7 or iPhone 7 Plus. Specifically, some customers enrolled in the program were unable to select the model, carrier, color, or storage capacity they desired, or any iPhone in some cases, due to limited stock seemingly […]

Apple Watch Ranked Highest in Smartwatch Customer Satisfaction by J.D. Power

Market research company J.D. Power has published the results of its 2016 Smartwatch Device Satisfaction Report, and Apple ranked highest among smartwatch manufacturers in customer satisfaction. Samsung finished in second place, although it was first in the related fitness band category. The report measured overall satisfaction among 2,696 customers who purchased a smartwatch within the […]

How to get a free year of MLB.TV Premium if you’re a T-Mobile customer, a $109.99 value

T-Mobile may not traditionally have the MLB coverage that bigger providers like AT&T and Verizon possess, but no one can argue that it isn’t trying to do everything in its power to stand out in other ways. Between April 3rd and April 10th, T-Mobile customers can sign up for a free year of MLB.TV Premium service, […]

Lucky Customer Receives Rose Gold iPhone 6s Nearly Five Days Early

A visual designer named Adrienne from San Diego, California is among the first customers to receive the brand new iPhone 6s, nearly a whole five days before the latest smartphone launches in the U.S. and eleven other countries. Adrienne shared photos of the new iPhone 6s on her Twitter account on Monday afternoon, noting that […]

Retailers Cite ‘Insufficient Customer Demand’ as Biggest Reason for Not Supporting Apple Pay

Despite Apple dubbing 2015 “the year of Apple Pay” in its January earnings call, a number of big-name retailers remain skeptical over the contactless payments service, according to Reuters. The service launched last October in the U.S. and has steadily gained support from numerous banks and retailers in the months since. Working through the National […]

Apple introduces automated buying and improved customer targeting for iTunes Radio ads

Advertisers looking to make automated ad purchases on Apple’s iTunes Radio platform will finally be able to do so thanks to changes the company is rolling out now. While in-app iAds have been available for automated targeting for some time now, audio ads that run on free iTunes Radio accounts have always only been available […]